Top E-commerce Development and Marketing Agency in Vietnam

60+
Completed projects
10+
Years experience in
E-commerce & Digital Marketing
30+
Partners
Communicate via English, Vietnamese, Japanese
What we bring to you?
Feedforce offers a comprehensive e-commerce solution, empowering businesses to thrive in both technology to marketing aspects.
Strategic Partnership

We go beyond marketing execution to provide strategic planning, ensuring your online presence aligns with your overall business goals.

End-to-End Expertise

Our team possesses a deep understanding of e-commerce technology, from app development and website building to data feed management and tag implementation.

Multilingual Proficiency

We bridge the communication gap, seamlessly working in English, Japanese, and Vietnamese to cater to your diverse audience and market needs.

Experienced & Reliable Team

Our team members boast extensive experience and consistently deliver high-quality work with integrity and dependability.

Service Introduction

1
Research & Analysis

Internal research: Analysis of the current pros and cons by data, client interviews, and documents.

Market research: Customer insight, competitors, overall market.

2
Strategy Building

Project simulation by month to reach the maximum performance by KPIs.

Digital marketing strategy followed a customer-centric approach.

3
Project Planning & Management

Campaign structure and media plan by month followed strictly historical data - Project timeline.

4
Optimization

DATA IS THE KEY

Campaign effectiveness is analyzed and measured based on the marketing funnel and attribution model of each channel.

5
Analytics-Driven Reporting & Insights

We build a daily custom report, easily accessible by you, to understand progress, and we provide analytics-based insights on the same.

6
Review

We will work with you on monthly reports to analyze customer behavior based on data and the next action to focus on improving or maintaining our performance.

Case Studies

Healthcare Supplement

Average price: 450,000 VND - 800,000 VND

Channel: Facebook, Zalo, Eclick

Digital GTM strategy and market research for new products.

Discount plan, KOL proposal.

Website structure and content optimization.

Media plan by month and data analysis.

50% up to 250%

Return on Ads Investment (ROAS)

95,000 VND

Cost Per Lead

35%

Conversion from Lead to Qualified Lead

Premium Food

Average price: 600,000 VND

Building a Shopify website and SEO consultant.

Ads management targeting ROAS for new customers.

Digital GTM strategy and market research.

Media plan by month and data analysis.

AOV at 1.4M

Average Order Value

263% up to 400%

Return on Ads Investment (ROAS)

2.3% up to 3%

Conversion Rate

Stuffed Toys

Average price: 300,000 VND

Shopee management.

Ads management targeting ROAS for new customers.

Digital GTM strategy and market research.

Discount plan proposal.

Homepage/Product page optimization.

Media plan by month and data analysis.

Top organic keywords

Gấu bông cho bé, gấu bông cho bé gái, gấu bông cao cấp

250% - 400%

Return on Ads Investment (ROAS)

2.5% - 3.5%

Conversion Rate (Improve +100%)

Healthcare Supplement

Average price: 1,090,000 - 3,270,000 VND

Leverage high-performance banners from other channels such as Facebook and GDN for Zalo.

A/B testing continuously with many different banner models because Zalo ads is a native ads platform, so the effectiveness of advertising mainly comes from capturing the right insight and expressing it through banners or headlines.

2 campaigns separately:

Increasing the number of qualified traffic for the Landing page from Zalo ads --> Retargeting by Google Display ads and YouTube ads. 

Lead generation: Free height increase guide for children ---> Collecting customer's Zalo via message form and introducing service via Zalo official account.*KPIs: Cost per Message, CVR from Messages to Orders.

Healthcare Supplement

Average price: 450,000 VND - 800,000 VND

Research and consult KOL/KOC Booking to increase brand awareness and conversion rate.

Product optimization: Improve product page based on trending keywords, and customer insight.

Ads optimization for TikTok Shop search ads and TikTok display ads on campaign days.

Promotion plan and campaign set up.

Period:

July: Traffic collection and product page optimization (ROAS: 18% - 2 products sold)

August: Plan for KOL/ KOC Booking and promotion plan (ROAS: 46% - 50 products sold)

September to November: Ads optimization focus on ROAS (ROAS: 124 up to 173% in November)

See Our Services

Knowledge Hub

Vietnam’s e-commerce sector is growing fast, but so are its environmental challenges. With 84% of consumers willing to pay more for sustainable products, brands embracing green practices in packaging, logistics, and marketing gain a competitive edge and customer trust.

E-commerce

Video commerce blends shopping with entertainment, turning videos and livestreams into powerful sales tools. In markets like Vietnam, it’s reshaping how consumers discover, trust, and buy—driven by mobile use, influencer content, and real-time interaction.

E-commerce

Shopee

TikTok Shop

Shopee remains Vietnam’s top e-commerce platform, but rising fees, intense competition, and stricter policies have led to a sharp drop in active sellers. Learn why small businesses are leaving—and how they can adapt to stay competitive in the changing digital market.

E-commerce

Shopee

Shopify

TikTok Shop

The product detail page is where buying decisions are made or lost. Many brands overlook its importance, leading to missed conversions. Learn how to fix common PDP mistakes, build trust, and create seamless, mobile-friendly experiences that drive sales.

E-commerce

Shopify

Shopee

TikTok Shop